Terms & Conditions

Last Updated: January 7, 2026

Agreement to Terms

By accessing and using Dimensional Health Support services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.

Services Description

Dimensional Health Support provides healthcare guidance services including:

• 24/7 health information and guidance
• Symptom education and assessment guidance
• Medication reminders and information
• Care coordination and navigation assistance
• Preventive care reminders and education
• Multi-language support services
• Emergency guidance and escalation support

Service Limitations

Important: Our services are for guidance and educational purposes only and do not replace professional medical care.

• We do not provide medical diagnosis or treatment
• We do not prescribe medications or treatments
• We are not a substitute for emergency medical services
• We do not perform medical procedures or examinations
• Our guidance is educational and informational in nature

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information
• Follow up with appropriate healthcare providers
• Use services responsibly and for legitimate healthcare purposes
• Respect our staff and follow communication guidelines
• Not misuse services for fraudulent or harmful purposes
• Report any technical issues or concerns promptly

Account and Registration

To use our services, you may need to:

• Create an account with accurate information
• Maintain the confidentiality of your account credentials
• Update your information as needed
• Be at least 18 years old or have parental consent
• Provide emergency contact information

Payment and Subscription Terms

For paid services:

• Fees are clearly stated in our pricing plans
• Payments are processed securely through authorized providers
• Subscription renew automatically unless cancelled
• Refunds are handled according to our refund policy
• Prices may change with 30 days notice

Communication Guidelines

When using our services:

• Communicate respectfully with our staff
• Do not use abusive or inappropriate language
• Limit communications to healthcare-related topics
• Follow our response time expectations
• Do not share confidential information about others

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand:

• How we collect and use your information
• Your rights regarding your personal data
• How we protect your health information
• When we may share your information

Intellectual Property

All content, materials, and intellectual property related to our services are owned by Dimensional Health Support and protected by copyright, trademark, and other intellectual property laws.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Dimensional Health Support shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Indemnification

You agree to indemnify and hold harmless Dimensional Health Support from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Termination

We may terminate or suspend your access to our services:

• If you violate these Terms
• If you misuse our services
• If required by law
• If we determine it's necessary for safety reasons

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Dimensional Health Support operates, without regard to conflict of law principles.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modified Terms.

Contact Information

For questions about these Terms & Conditions, please contact us:

• Email: legal@dimensionalhealthsupport.com
• Phone: +1-855-997-7112
• Address: Dimensional Health Support, Legal Department